Refund and Cancellation Policy

• Cancellation requests must be made via email or official communication channels
• Refund eligibility depends on the specific booking and partner policies

Cancellation charges may apply based on:

• Time of cancellation before travel
• Vendor-specific policies
• Nature of booking (custom vs standard)

• Approved refunds will be processed within 7–14 business days
• Refunds will be issued to the original payment method unless stated otherwise

Refunds may not be provided for:

• Last-minute cancellations
• No-shows
• Non-refundable bookings
• Visa rejections (unless specified)

We reserve the right to cancel bookings due to:

• Operational issues
• Vendor cancellations
• Unforeseen circumstances

In such cases:

• Full or partial refunds may be provided
• Alternative options may be offered

We are not liable for cancellations or disruptions caused by:

• Natural disasters
• Government restrictions
• Pandemics
• Strikes or unforeseen events

For cancellations or refunds:

Email: hello@onemomenthq.com